In order to make recommendations for optimizing and monetizing your guest network, we first must identify the top top tech trends that are affecting guest Internet:
In a recent TrustYou study of 1.57 million travelers and reviews, they offer a comparison of business and leisure travelers. Some interesting statistics are below:
In a recent Benchmark Hospitality study they announce 10 top trends in among the travel industry. The study used their database of professional travel agents, who surveyed over 20,000 domestic and international travel professionals on leisure and business travel in 2014.
There’s no quick answer when solving the loyalty equation, but with business travelers today carrying an average of 2.68 devices, digital and mobile services certainly need to be part of the mix. Guests are increasingly turning to mobile to get more value out of their travel experiences, from booking hotels online to checking social media reviews.
A recent study conducted in Spain, found that 66% of guests would pay for mobile Wi-Fi. Patrick Mayock, editor-in-chief of HotelNewsNow, participated in the study and wrote about it in this article. The study, done as a pilot project, allowed guests staying at ME Madrid Reina Victoria Hotel and Hospes Madrid Hotel to try a portable router device which allowed guests to have a 4G connection, the...
Meetings and tradeshows are requiring greater technology integration, especially with increased demand for high performance Wi-Fi. Consider that the average business traveler carries 2.7 devices, including smartphones, tablets and laptops - that’s a lot of data and bandwidth. Travelers are checking email, updating social media, and even uploading photos and streaming video.