Eleven Blog

Eleven Blog

3 Tips for Increasing Guest Loyalty with Digital & Mobile Services

There’s no quick answer when solving the loyalty equation, but with business travelers today carrying an average of 2.68 devices, digital and mobile services certainly need to be part of the mix. Guests are increasingly turning to mobile to get more value out of their travel experiences, from booking hotels online to checking social media reviews.

Consumer-Driven Hotel Design

Many of the major brands, including Marriott, Starwood, Hyatt, and IHG, are all turning to guests to shape the future of hotel design. In an era of consumer-driven products, hotels are viewing guests as valuable information centers.

7 Tips & Trends for Better Business Intelligence

In a recent Hospitality Trends article they share top data analytics trends, challenges, and opportunities in the travel industry. We’ve summarized how you can amplify your business with analytics below.

Hotel Guests Are Catalyzing Tech Changes

In a recent 4Hoteliers.com’s article, the author addresses several changes in the hospitality industry driven by today’s guests. Below we highlight the top four technology related changes:

Does Technology Stand Up to Guest Expectations?

In a recent Tnooz webinar, experts in the travel industry examined what travelers are really looking for in technology. Here are a few of the highlights:

3 Hotels Successfully Embracing Technology

Hotels are delivering more amenities than ever before—Tempur-Pedic beds, wellness programs, and custom toiletries are just a few. But with the myriad technology-based amenities that are available now, there are a select few that provide services that actually enhance the guests’ experience. Eleven commends these 3 hotel clients that have made sensible and basic technology enhancements that we...

Holiday Inn Express is Using Tech to Recreate Their Brand

Known as a reliable and consistent major hotel brand Holiday Inn Express® by 40-somethings to Baby Boomers, the Holiday Inn brand is adding features and amenities to attract the next generation of travelers—Millennials.

Technology Drives Design Innovations for Hilton

Coming out of the most recent recession, hoteliers have been brainstorming ways to differentiate themselves and generate more revenue. Many hotels have turned to technology to accomplish this goal. Hilton Worldwide is a perfect example of this growing trend. Hilton Hotels & Resorts, the flagship brand of Hilton Worldwide, recently launched the Hilton Design Studio (HDS), a new online tool that...

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