There’s no quick answer when solving the loyalty equation, but with business travelers today carrying an average of 2.68 devices, digital and mobile services certainly need to be part of the mix. Guests are increasingly turning to mobile to get more value out of their travel experiences, from booking hotels online to checking social media reviews.
In a recent Hospitality Trends article they share top data analytics trends, challenges, and opportunities in the travel industry. We’ve summarized how you can amplify your business with analytics below.
In a recent 4Hoteliers.com’s article, the author addresses several changes in the hospitality industry driven by today’s guests. Below we highlight the top four technology related changes:
In a recent Tnooz webinar, experts in the travel industry examined what travelers are really looking for in technology. Here are a few of the highlights:
Hotels are delivering more amenities than ever before—Tempur-Pedic beds, wellness programs, and custom toiletries are just a few. But with the myriad technology-based amenities that are available now, there are a select few that provide services that actually enhance the guests’ experience. Eleven commends these 3 hotel clients that have made sensible and basic technology enhancements that we...
Known as a reliable and consistent major hotel brand Holiday Inn Express® by 40-somethings to Baby Boomers, the Holiday Inn brand is adding features and amenities to attract the next generation of travelers—Millennials.
Coming out of the most recent recession, hoteliers have been brainstorming ways to differentiate themselves and generate more revenue. Many hotels have turned to technology to accomplish this goal. Hilton Worldwide is a perfect example of this growing trend. Hilton Hotels & Resorts, the flagship brand of Hilton Worldwide, recently launched the Hilton Design Studio (HDS), a new online tool that...