Eleven Blog

Eleven Blog

6 Steps to More Lovable Guest Wi-Fi

When you think of the perfect guest Wi-Fi experience, what words would you use to describe it? Fast? Automatic? Reliable? Easy? One thing these all have in common is they make the guest Wi-Fi experience lovable; a delightful experience that guests will come back for. It's not an adjective we commonly think of when it comes to Wi-Fi, but as the #1 demanded amenity, shouldn't it be our goal? To...

Automatic Wi-Fi Authentication, Explained

There are two primary ways to address guest demand for seamless, automatic connection to hotel Wi-Fi: Mac re-authentication and Passpoint. In this post we will explain how the technology works and the benefits and challenges of each.

Top 5 Guest Wi-Fi Concerns

Do your TripAdvisor reviews include complaints about your Wi-Fi? Ever wonder why? We’ve outlined the top 5 concerns guests have about Wi-Fi when they are planning a hotel stay. The more you tailor the Wi-Fi experience at your property to avoid these concerns – the happier and more loyal your guests will be!

8 Ways to Take it to Eleven at HITEC 2016

Myth-busters: Hotel Wi-Fi Edition [INFOGRAPHIC]

Myth-buster: Hotel Wi-Fi Edition Part III

 In Part I and Part II of our Myth-busters Blog Series, we debunked the myths that Wi-Fi is all about bandwidth, that it should be managed on-property, and that it’s an IT function, not a business asset. In Part III we’ll wrap it up with 2 more hotel Wi-Fi myths.

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