Eleven Blog

Eleven Blog

6 Steps to More Lovable Guest Wi-Fi

When you think of the perfect guest Wi-Fi experience, what words would you use to describe it? Fast? Automatic? Reliable? Easy? One thing these all have in common is they make the guest Wi-Fi experience lovable; a delightful experience that guests will come back for. It's not an adjective we commonly think of when it comes to Wi-Fi, but as the #1 demanded amenity, shouldn't it be our goal? To...

The Hotel Wi-Fi Story [INFOGRAPHIC]

 

Optimize & Monetize Your Guest Internet: Part IV – Tiered Bandwidth Usage Trends

It is no secret that hotel guests today demand Wi-Fi. To tell a guest that Internet is not available, you might as well say that they only have candlelight in their rooms. Wi-Fi has simply become an expectation. The part that you still control is how much to give and how best to offer it.

Optimize & Monetize Your Guest Internet: PART III - Monetization

PART I of this series covered the top 4 guest Internet trends and in PART II we highlighted 3 ways to optimize your guest Internet. In this post, we’ll explore opportunities for monetizing guest Internet.

Optimize & Monetize Guest Internet: PART II - Optimization

In PART I of this series, we explored the top tech trends that are affecting guest Internet.

Optimize & Monetize Your Guest Internet: PART I - Top Tech Trends You Can’t Ignore

In order to make recommendations for optimizing and monetizing your guest network, we first must identify the top top tech trends that are affecting guest Internet:

11 Travel Trends to Know

In a recent Benchmark Hospitality study they announce 10 top trends in among the travel industry. The study used their database of professional travel agents, who surveyed over 20,000 domestic and international travel professionals on leisure and business travel in 2014.

Guests Demand Tiered Wi-Fi

In the recent article, Tiered Wi-Fi Emerges as New Industry Model, HotelNewsNow.com contributor, John Buchanan, reports that complimentary Wi-Fi is becoming ubiquitous with limited and select-service hotels, while more full-service properties offer tiered bandwidth plans.

Funding Your Hotel Technology

In the 2014 Hospitality Technology Magazine Hotel Technology Study (accessible with registration) they took a close look at hotel budgets from 2011 to 2014. The study surveyed over 50 executives in charge of more than 40,000 US-based properties, representing a mix of full and limited service brands.

More Than Half of Guests Are Willing to Pay for Wi-Fi

A recent study conducted in Spain, found that 66% of guests would pay for mobile Wi-Fi. Patrick Mayock, editor-in-chief of HotelNewsNow, participated in the study and wrote about it in this article. The study, done as a pilot project, allowed guests staying at ME Madrid Reina Victoria Hotel and Hospes Madrid Hotel to try a portable router device which allowed guests to have a 4G connection, the...

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